15 Feb Don’t Forget to Build Your Brand Too!
Growing your business involves strategy and commitment. As a business owner, you’re responsible for how well you present your business whether you offer products or services. One thing that is usually overlooked while you are busy helping clients build their businesses is taking the time to build your own brand.
The impression you create in the minds of your customers matter in terms of growing your brand. Bad impressions can ruin your business or brand, while good impressions can have a positive influence on your customers, both new and old.
But it’s the new or potential customers that matter the most when it comes to efforts to grow your business. First impressions about you and your business can make all the difference between whether a potential customer chooses your business over others and whether current clients choose to stay or take their business elsewhere.
What Can Affect The First Impression Your Business Creates?
At the top of this list is how presentable and organized your business is. This is a detail that sometimes falls by the wayside but is vital to building your brand successfully. It’s a mistake you could be making right now in your business and possibly damaging its reputation. But why would a business allow itself to fall into the pitfall of looking disorganized and chasing away potential customers?
The number one cause is busyness in the workplace. Many times employees become so preoccupied with other activities that they fail to notice and remove trash, dirt or dust? While other business tasks are important, keeping your premises clean and organized supersedes them all. Having a clean and presentable business helps create a sense of professionalism.
There’s nothing worse than hearing great things about a business and then visiting their website and feeling like you just stepped back in time twenty years. Keeping your website updated not only keeps your business looking great online but also lets potential clients know that you are knowledgeable about business trends and care about keeping your website relevant and easy for visitors to use. If you can’t keep your website updated, it may make visitors think twice about the quality of products and services you are committed to providing as well.
Friendliness of the Staff
When you walk into a store, you are usually greeted by a friendly employee who asks how you’re doing and if there is anything they can help you find. Occasionally, you walk into a store and are greeted not by the friendly clerk we mentioned earlier but by their evil twin who doesn’t even acknowledge your presence much less ask if there is anything they can do to assist you. Which store is going to get your business? Of course, you’d choose the first one. The same holds true for first impressions created by your employees from the first phone call or email to the moment the sale is made. Make your customers feel valued and appreciated and they will keep coming back.
The success of your business depends greatly on the first impressions it creates. First impressions that are positive help to build a strong, lasting customer base. Above all, it helps to build your brand so your business stands out from the rest.
With over 50 years of combined experience in graphics and marketing, the Full Sail Graphics team is confident that we will deliver quality graphics on time and on budget. If you’re looking to invest in a versatile form of advertising, please feel free to give us a call at (714) 274-6706.